for W3c validation
Published Date: July 19, 2007
At least according to Seth Godin. Social networking and online communities are exploding & many companies are banking on their community to be a differentiator from the competition. Communities do NOT build themselves without some human nurturing; someone has to be there to moderate SPAM, encourage early users, listen to user feedback, answer questions from users, relay relevant product suggestions to the product team, help resolve disputes between members, and spread the word to potential new community members. So, I certainly see how Seth can say online community managers are going to be in high demand in the future.
I guess this bodes well for me, since I’m already in a community organizer role at Zillow.